Frequently asked questions
Find below the frequently asked questions
Day Trips From Paris
There are no toilets in our agency, vans or minibuses. There are restrooms at the cultural places visited and stops are regularly scheduled on the road on full-day tours.
For our excursions, comfortable clothes and shoes are recommended. Also bring rain and/or cold gear for visits outside, to cellars and churches.
Paris & Museums
Luggages bigger than a carry on are not allowed
Entry is reserved at a specific time slot. Tickets cannot be modified, exchanged, or refunded
Tickets cannot be picked up in advance and alternate meeting points are not possible
Accueil
In the event of a delay or in the event of non-presence at the start of a tour, no refund can be made to the agency. To request a refund, please contact our customer service at booking@paris-trip.com.
This service is only provided if the tour is privatised. We do not offer that service on regular tours. If it is more convenient for you, you may exit the vehicule at any point on the route by asking the driver.
Our vans or minibuses are not equipped with cargo holds. With the exception of handbags, light backpacks, small bags to place on your legs, no luggage is allowed on our buses. We cannot keep your luggage at the agency either, as we must respect the security measures put in place by the government (Vigipirate plan).
Eiffel Tower
Items not allowed in the tower include : over-sized luggage or bags, climbing or jumping gear (especially bungee jumping and parachutes), publicity materials of any kind, child buggies/strollers that are not fold-able, animals, except those required by disabled visitors, glass bottles, drink cans, an excessive amount of food or drink
Please note that it is NOT possible to buy a ticket for the summit on the second floor of the Eiffel Tower.
Infants aged 0-3 years old must buy a standard adult ticket to participate in this activity.
Cancellation made Easy
Book with peace of mind ! You can modify or cancel your booking at no extra cost !
Flexible booking terms
We care about you ! Reschedule or get a full refund until 24 hrs for Shared Tours and 72 hours for private tours.
Guided Excursions
Expertly-led tours and activities to help you explore and enjoy the best attractions, landmarks, and hidden gems at your destination. Ut Quis quidem non nihil tempore sit saepe accusantium aut deserunt reprehenderit et doloribus magni. Ad molestiae dolore in quidem tempora qui aspernatur perspiciatis 33 amet vero sed libero ullam ut enim natus ut quia delectus. Id velit laudantium et itaque autem et quia recusandae eum asperiores nobis? At illum eligendi ut tempora voluptatem sed eius velit est optio rerum ut omnis perferendis et consequatur dolor ut accusamus rerum? Qui consequatur omnis hic dolore quibusdam qui voluptatem itaque hic veniam nobis. Cum quaerat voluptatibus est sunt facilis 33 doloribus rerum est obcaecati quia a nisi quos sit dolore distinctio sed accusantium omnis.
